Hopefully all back to normal
It’s highly likely that the gremlins which have been causing recent problems can be eradicated by upgrading our hosting package.
The wheels are in motion and the aim is to cause minimal disruption.
I would have thought that it would have been a case of “flipping a switch” but it seems that the site has to be “rebuilt”. As a result some bits and pieces may become unavailable temporarily. The first of these is the new search facility which I’ll disable later today (Wednesday).
Please be patient during this time.
Thank you for that info, thought it was me….
Hope it all goes well 👍
Thanks for all your efforts, KenMac
However there still doesn’t seem to be an option for adding a comment on the Tramp thread (I havne’t tried anywhere else).
Thank you KenMac for your dedication! Great to have the comments back!
Ah yes, no comments available yet on today’s Guardian cryptic 29,809, Tramp
@3 @5
Try again!
Thanks so much for your work!
Well, don’t try to move from one host to another – that’s even worse!
@8 Eh?
Thank you Ken for your exceptional service.
Hi Ken. One thing I’ve noticed. The site no longer has https, and is flagged as not secure.
Strangely https is working for me on most pages, except the home page, which redirects to http.
Thanks all, everything seems to work well for me now. Most useful site when the mind can’t unravel things, your collective blogs are Godsent!
Home page is now https – thanks Ken! Hope you’re treating yourself to a wee dram after your efforts this week. Though maybe later in the day would be better.
Many thanks for extirpating those pesky gremlins, Ken!
Good work, and many thanks. This kind of upgrade is a ball-ache, but always worth it in the end. I second what vinyk1@8 says though; migrating to a new provider can be even worse! (Shouldn’t be, but usually is.)
Well done, KenMac
Thanks Ken. Yes everything back to normal except that the site refuses to remember my user name. Is it just me?
Balgour@18 now that you mention it, it’s happening sometimes (not always) to me too. But then again I also happened to do my sporadic clearing out of cookies in the middle of it all, so I wasn’t sure whether it was the site or not. Something to keep an eye on…
Apols if this is unwelcome, but the site search facility isn’t working correctly for me. If I search by setter’s name, the most recent hit is very much not their most recent crossword. But I can search by crossword number without issue.
Oh (sorry! – again maybe it is just me), and the comment count shown on the home page is not keeping up with the actual number of comments. On the current Guardian puzzle it is currently showing 31 but 41 comments have been posted (excluding the deleted one).
Many thanks to the admin for giving up your time for us. I can’t imagine how frustrating it must be at times.
It’s much appreciated.
@9 – You were probably so distracted by your own troubles, you missed the drama at Times for the Times. All fixed, eventually.
https isn’t working properly because the site has an incorrect certificate. It’s got a Let’s Encrypt issued cert for various subdomains of fifteensquared (autodiscover, webmail, cpanel, webdisk, mail, cpcalendar, cpcontacts) but not for http://www.fifteensquared.net or the apex domain (fifteensquared.net itself).
There’s apparently a known bug in cpanel where if the cert for the main domain expires and you had service subdomains set up, the cert that was issued for them takes over (and is incorrect) which matches the behaviour I’m seeing https://support.cpanel.net/hc/en-us/articles/31912156142487-Multiple-SSLs-can-be-installed-on-service-subdomain-when-added-as-an-addon-domain
Scanned history for the site’s certificates shows there was a different, GoDaddy cert for www until earlier this week that would still be valid until 2026 … https://crt.sh/?id=21126162870 … so taken together, it looks like the cert hasn’t been uploaded to the config of the new site, so visitors are getting the autogenerated service subdomain certificate.